FAQ

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Frequently Ask Question

  • Do you have an in-house team available?

    We have a full-time team with a diverse range of skills, including Back-End, Front-End, and DevOps experts. Our team works from Monday to Saturday, and we also have support members available 24/7 to assist your business needs.

  • How to Start the Project? What Do I Need to Prepare Before Starting?

    Before starting the project, we require an initial payment of 30% of the total budget. Once this is received, we will kick off the process and create a planning board in Jira that outlines all features and timelines for each sprint.

  • How Can I Know the Total Status of Progress? And the Status of Each Individual Feature?

    We use Jira and the Agile Development method, which makes it easy to track the current status of each feature. You can see who is responsible for each task, when it will be ready for testing, and when it's prepared for deployment.
    Our project manager will communicate with you regarding progress and will guide you on how we can deploy the staging app for testing once it’s completed via the Slack channel.

  • What Will I Receive Once the Project Is Completed?

    Upon project completion, you will receive full control of the project’s code, including the Git repository, setup and deployment documentation, and the live-running application fully tested on the production server. We can host the app on platforms such as AWS, DigitalOcean, Vultr, or Heroku.

  • Do You Provide Maintenance After the Project Is Completed?

    Yes, we offer long-term support for projects, including bug fixing and maintenance, at a reasonable working rate or through package options. You can choose from various packages for long-term support. Please contact us for pricing information at [email protected].